Certification campaigns that you created using release 12.5 SP1 or earlier of CA RCM are incompatible with this release. Because of their different structure, campaigns you created using CA RCM release 3.2 cannot be upgraded automatically using the Upgrade Legacy Campaigns feature of the CA RCM portal.
Follow this procedure to upgrade campaigns from CA RCM r3.2:
CA RCM upgrades database schemas during installation and identifies legacy campaigns in the database.
Note: Click the Export v3.2 Campaign to Audit Card option from the Campaign Administration screen.
The new campaign contains the decision data from the legacy campaign. You can use all the campaign management tools of this release with the new campaign.
| Copyright © 2010 CA. All rights reserved. | Email CA Technologies about this topic |