The following table summarizes the privileges available to the three supported levels of administrators using which you will create a custom role.
The column name acronyms used in the table are:
Note: The
sign indicates the actions (or privileges) that are available to the specified level of administrator.
|
Privilege |
GA |
OA |
UA |
|---|---|---|---|
|
Organization Management Privileges See "Managing Organizations" for more information on the tasks related to these privileges. |
|||
|
Create Organization |
|
X |
X |
|
Update Organization |
|
|
X |
|
Update Organization Status |
|
|
X |
|
List Organizations |
|
|
|
|
Retrieve Default Organization |
|
|
|
|
Delete Organization |
|
|
X |
|
Account Type Management Privileges See "Configuring the Account Type" for more information on the tasks related to these privileges. |
|||
|
Create Account Type |
|
X |
X |
|
Update Account Type |
|
|
X |
|
Delete Account Type |
|
X |
X |
|
Administrator Management Privileges See "Managing Administrators" for more information on the tasks related to these privileges. |
|||
|
Create Administrator |
|
|
X |
|
Update Administrator |
|
|
|
|
Delete Administrator |
|
|
X |
|
User Management Privileges See "Managing Users" for more information on the tasks related to these privileges. |
|||
|
Create User |
|
|
|
|
Update User |
|
|
|
|
Update User Status |
|
|
|
|
List Users |
|
|
|
|
List Users for Account |
|
|
|
|
Get User Status |
|
|
|
|
Set User Custom Attributes |
|
|
|
|
Search Users |
|
|
|
|
Get User Details |
|
|
|
|
Get PAM |
|
|
|
|
Set PAM |
|
|
|
|
Delete User |
|
|
|
|
User Account Management Privileges |
|||
|
Create User Account |
|
|
|
|
Update User Account |
|
|
|
|
List User Accounts |
|
|
|
|
Retrieve User Account |
|
|
|
|
Delete User Account |
|
|
|
|
Cache Management Privileges See "Refreshing the Cache" for more information on the tasks related to these privileges. |
|||
|
Refresh System Cache |
|
X |
X |
|
Refresh Organization Cache |
|
|
X |
|
View Global Cache Refresh Request |
|
X |
X |
|
View Organizational Cache Refresh Request |
|
|
X |
|
Email and Telephone Type Privileges See "Configuring Email and Telephone Type" for more information on the tasks related to these privileges. |
|||
|
Add Email/Telephone Types |
|
|
X |
|
Update Email/Telephone Types |
|
|
X |
|
List Email Types |
|
|
|
|
List Telephone Types |
|
|
|
|
Basic Authentication Privileges See "Specifying Basic Authentication Policy Settings" for more information on the tasks related to these privileges. |
|||
|
Update Global Basic Authentication Policy |
|
X |
X |
|
Update Organization Basic Authentication Policy |
|
|
X |
|
Encryption Privileges See "Configuring Attribute Encryption" for more information on the tasks related to these privileges. |
|||
|
Configure the Encryption Set Selected |
|
|
X |
|
List Configured Attributes for Encryption |
|
|
X |
|
Case Management Privileges See "Managing Cases" for more information on the tasks related to these privileges. |
|||
|
Manage Queues |
|
|
X |
|
Rebuild Queues |
|
|
X |
|
View Queue Status |
|
|
X |
|
Work on Cases |
|
|
|
|
Manage Inbound Calls |
|
|
|
|
Analyze Transactions |
|
|
|
|
RiskFort Configurations See "Managing Global Configurations" and "Managing Organization-Specific RiskMinder Configurations" for more information on the tasks related to these privileges. |
|||
|
Create Ruleset |
|
|
X |
|
Assign Ruleset |
|
|
X |
|
Assign Channel and Configure Default Account Types |
|
X |
X |
|
Manage Miscellaneous Configurations (global level) |
|
X |
X |
|
Manage Miscellaneous Configurations (organization level) |
|
|
X |
|
Model Configuration (global level) |
|
X |
X |
|
Model Configuration (organization level) |
|
X |
X |
|
Configure RiskFort Callouts |
|
|
X |
|
Migrate to Production |
|
|
X |
|
Rule Management Privileges See "Managing Global Configurations" for more information on the tasks related to these privileges. |
|||
|
Evaluate Risk |
|
|
|
|
List User Device Associations |
|
|
|
|
Delete User-Device Associations |
|
|
|
|
Manage List Data and Category Mappings |
|
|
X |
|
Rules and Scoring Management |
|
|
X |
|
Post Evaluate |
|
|
|
|
Other Privileges |
|||
|
Get QnA Attributes |
|
|
|
|
Get QnA Values |
|
|
|
|
List Arcot Attributes |
|
|
X |
|
List Repository Attributes |
|
|
X |
|
Perform QnA Verification |
|
|
|
|
Bulk Upload |
|
|
X |
|
View Bulk Upload Requests |
|
|
X |
|
Report Privileges See "Generating Case Management Reports" and "Managing Reports" for more information on the tasks related to these privileges. |
|||
|
View My Activity Report |
|
|
|
|
View User Activity Report |
|
|
|
|
View User Creation Report |
|
|
|
|
View Organization Report |
|
|
X |
|
View Administrator Activity Report |
|
|
|
|
Risk Detail Activity Report |
|
|
|
|
View Advice Summary Report |
|
|
|
|
View Exception User Report |
|
|
|
|
View Rules Configuration Report |
|
|
X |
|
View Rules Data Report and Category Mappings |
|
|
X |
|
Case Activity Report |
|
|
X |
|
Average Case Life Report |
|
|
X |
|
False Positives Report |
|
|
|
|
View Fraud Statistics Report |
|
|
|
|
Rule Effectiveness Report |
|
|
|
|
Reports Summary |
|
|
|
|
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All rights reserved.
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