CA AuthMinder Administration Guide › Managing Users and Their Credentials › Activating Users

Activating Users

You might need to activate a deactivated user. For example, you might deactivate a user in case the user is on long a vacation. This helps to prevent unauthorized access to that user’s login.

You cannot search directly for deactivated users by specifying the search criteria and clicking the Search button on the Search Users and Administrators page. You must perform an Advanced Search for such users and use the Inactive option in the Current Users section to search.

Privileges Required

To be able to activate users, you must ensure that you have the appropriate privileges and scope to do so. The MA can activate any user, while GAs can activate all users within their scope. The OAs and UAs can activate all users in their purview.

Activating Users

To activate a locked-out users:

1. Ensure that you are logged in with the required privileges to enable users.
2. Activate the Users and Administrators tab.
3. Under the Manage Users and Administrators section, click the Search Users and Administrators link to display the Search Users and Administrators page.
4. Click the Advanced Search link to search for Current Users based on their status (active or inactive).

   The Advanced Search page appears.

5. Enter the partial or complete information of the user in User Account section.
6. In the User Status section, for Current Users, select the Inactive and Initial options to search for all inactive or initial users.
7. Click Search to display the list of all users matching the search criteria.
8. Select the users who you want to activate.
9. Click Activate to activate the user.