Note: This information is applicable for the WebFort Password mechanism only.
If your organization is using WebFort Password as the authentication mechanism, and if any of the administrators forget the activation code that they need to log in, they will contact you for a new activation code. In these cases, you generate a new activation code.
To be able to regenerate an activation code, ensure that you have the appropriate permissions and scope to do so. The MA can regenerate the activation code for any administrator. GAs can update all the administrators (including other GAs), except for MA, in their scope. The OAs can update all other OAs and the UAs in their purview, while UAs can only update their peers within their scope.
To regenerate an activation code for an administrator:
The success message includes the new activation code.
Send the new activation code to the administrator.
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