Working with Links › Process Instances › Monitor Process Instances

Monitor Process Instances

View Orchestrator process instances on the Process Instances pane. You can use either the Process Instances pane or a Process Watch object to monitor and edit an instance. The Process Instances pane filters instances on an Orchestrator by state.

Follow these steps:

1. Log in to the CA Process Automation web interface.
2. Click the Operations tab, then click Links, Process Instances.

   The Process Instances pane displays the instances. The State filter is enabled by default and displays instances in the following states:

   • Running
   • Blocked
   • Waiting
   • Suspended
   • Queued
3. To set the state filter, take one of the following actions:
   • To display all instances in a specific state, click State, Filters in the drop-down list, and then select the appropriate state. The drop-down list contains the following states and the default states listed in Step 2:
     • Completed
     • Failed
     • Aborted
   • To filter process instances by name, click Instance, Filters in the drop-down list, and then enter the filter text.
4. Set the date filter.
   1. Click Start time, Filters in the drop-down list.
   2. Select the start of the date range.
   3. Click End Time, Filters in the drop-down list.
   4. Select the end of the date range.

      The product displays the selected date range for the instance filter.

5. Review the filter results.

   Instance

   Displays the instances that result from the specified process filter.

   State

   Displays the state of each instance.

   Progress

   Displays the progress of each process.

   Duration Status

   Indicates the status of each runtime process instance for which you defined the duration.

   Start Time

   Displays the start time of each process.

   End Time

   Displays the end time of each process, if applicable.

   User

   Identifies the user who started each process.

   Touchpoint

   Displays the touchpoint on which each process instance in the selected state resides.

   Content Package Name

   Displays the name of the content package to which the process belongs (if you imported the process in a content package).

   Content Package Release

   Displays the release version of the content package (not the specific process) if you imported the object in a content package.

6. (Optional) Right-click a process instance and select an action that is applicable to the status of the selected object:

   Open

   Opens the Process Designer in debug mode so you can monitor and control how the instance runs. To open the instance, double-click it.

   You can change a suspended process instance. Your changes affect only the current instance. To save the changes, export the instance and then import it to a Library.

   Abort

   Stops the selected process instance. You can stop a process instance when it is blocked, breakpoint suspended, running, suspended, or waiting.

   Suspend

   Suspends the selected process instance. You can resume a suspended process instance.

   Resume

   Resumes the selected process instance. You can resume a suspended or breakpoint suspended process instance.

   Export

   Exports the selected process instance to an object export file. To save changes to a process instance, use the Export command. Later, you can use the import option in the context menu of a folder in the Library Browser to create a process object. You can export a process instance when it is blocked, suspended, running, or waiting.

   Dataset

   Displays more information about the selected process instance.

   You can also use the toolbar to access all of the options that are available for a process.