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Identify Steps in Processes

List each step that is performed as part of the process or subprocess.

Follow these steps:

  1. Identify each step. Examples include:
  2. For each step, determine the following possible results or outcomes:
    1. Normal outcomes
    2. Abnormal outcomes
    3. Any conditional outcomes

    A step can produce a result with conditional outcomes. When the result is greater than a specified value, the step yields one particular outcome. When the result is less than a specified value, the step yields a different outcome. Multiple calculated outcomes determine the subsequent paths through the branches of a process.

Note: Later in this guide, you learn that steps in a process design correspond to operators.