Introduction to Process Automation

Introduction to Process Automation

Information Technology teams like yours are automating their IT processes. By defining, automating, and orchestrating processes across systems, you can improve productivity while enforcing standards across departments. Automation helps your organization to:

• Reduce operational expenses
• Increase staff productivity
• Speed IT service delivery
• Improve service quality
• Enforce compliance policies

Automate operational processes that are otherwise manual, time-consuming, inconsistent, or error-prone. You can automate IT processes that span multiple systems across multiple organizations.

Welcome to CA Process Automation

Use CA Process Automation to design, test, manage, and report on automated processes that support IT operations and production environments. CA Process Automation speeds the delivery of IT services while reducing manual errors. You can

Use CA Process Automation in your web browser to manage, design, and deploy processes in an easy-to-use interface that supports the following essential features:

• Visual authoring including familiar drag-and-drop icon-based designs.
• Enterprise process monitoring with the ability to pause, modify, and resume live running processes.
• Role-based views with flexible layout options.
• User-friendly objects. Processes, calendars, schedules, datasets, forms, and other automation objects are represented as objects you can click.
• Easy organization of automation objects through a library of hierarchical folders.
• Object version control including check in, check out, and selection of current and baseline versions.
• Active assistance features to help you work with datasets, variables, and expressions.
• Process operators that integrate with other applications and systems.

This section contains the following topics:

Process Development Phases

Phase I: Requirements Analysis

Phase II: Design and Implementation

Phase III: Testing and Deployment