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Auto Recovery

The Operator Recovery feature controls what processes can recover as part of the manual or automatic recovery of a touchpoint, orchestrator, or host group. You can enable or disable this feature.

• Enable recovery on a process and define an exception handler that notifies you of a failure.
• Disable recovery on a process and define an exception handler that remedies the system error. For example, the handler could run the operator on a different touchpoint.

  Note:For more information see Exception Handling.

CA Process Automation checks the Enable Operator Recovery Settings for each object before running a process instance. CA Process Automation uses the settings to determine whether the process instance is recoverable. The process instance is not affected if the object settings change after running the process instance.

If enabled, the recovery procedure acts on operators and recovers process instances that fail with a SYSTEM_ERROR. The operators' processes must be set to be recoverable and must be in the Blocked, Running,or Waiting state when the recovery is triggered. Operator recovery resets the operator and then resumes the processes. An operator in the Blocked state should resume operation and run again during touchpoint recovery.

New processes created in CA Process Automation version 4.0 or later have this option selected by default. Enable Operator Recovery is unchecked by default only for existing processes created before a CA Process Automation version 4.0 upgrade.