Administer Agents › About Agent Communication › Configure Agent to Use Deprecated Communication

Configure Agent to Use Deprecated Communication

Agents installed from CA Process Automation 4.2 use deprecated communication by default. If you previously switched the communication method to use simplified communication, you can switch agent communication back to deprecated communication.

If you have a firewall-enabled environment, reconfigure the firewall port usage before switching from simplified communication to deprecated communication. The Jetty ports used for simplified communication are the standard 80 and 443 for HTTP and HTTPS, respectively. The tomcat ports used in deprecated communication use 8080 and 8443. For more details about agent ports, see the "Ports Used by an Agent" topic in the Installation Guide.

Follow these steps:

1. Ensure that the agent is running.

   If the Agents palette displays a CA Process Automation agent as inactive, you can start the agent. See Start an Agent.

2. Click the Configuration tab and expand Agents on the Configuration Browser palette.
3. Select the agent for which to switch communication and click Lock.
4. Select the Properties tab for the selected agent.
5. Select the Use Deprecated Communication check box.
6. Select the agent and click Unlock.
7. Click Yes on the Unsaved Data dialog to save the changes.

The agent terminates the web socket connection. After the web socket connection is terminated, the agent uses deprecated communication.