Administer Touchpoints › Set up Touchpoints for Design and Production › Configure Properties for the Production Touchpoint

Configure Properties for the Production Touchpoint

You can configure properties for a touchpoint based on the associated environment. In a production environment, enabling Operators Autorecovery reduces the time it takes to restore the running of a process when an operator with recoverable processes fails. Touchpoint Security is applicable only to high-valued hosts in the production environment. Therefore, set this property based on whether you have a Touchpoint Security policy that protects the agents associated with this touchpoint.

Follow these steps:

1. Click the Configuration tab.
2. Right-click the environment with the touchpoints to configure, and then select Lock.
3. Expand the environment, and then expand All Touchpoints.
4. Select the touchpoint to configure, and then click the Properties tab.
5. Set the Operators Auto Recovery property to recover operators automatically.

   This setting lessens the impact of network problems on production users.

6. If the production agents associated with this touchpoint are defined in a Touchpoint Security policy, enable the Touchpoint Security property.

   Enabling the property enforces the applicable policy that specifies the users that are allowed to run operators on these agents.

7. Click Save.
8. Right-click the environment, and then select Unlock.