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Role-Based Access to Configuration

Role-based access is implemented in CA EEM, where PAMAdmins (for administrators), Designers, and Production Users are three application-specific groups. Each group is granted permissions to access only functionality relevant to the respective role. The fourth default group, PAMUsers, can be used as the basis for custom groups, where applicable.

PAMAdmins (Administrators)

Administrators have full access to the Configuration tab. Administrators configure settings at all levels of the Domain hierarchy. The Installation and Manage User Resources palettes are present on the Configuration tab only for users who are administrators.

Designers

CA EEM grants users in the Designers group the ability to view the Configuration Browser and configuration settings on Configuration tab. Content designers can examine whether specific agents have failed or whether a specific category of operators is disabled on a specified touchpoint.

Production Users

CA EEM grants users in the Production Users group the ability to view the Configuration tab.