Audit User Actions › View the Audit Trail for a Touchpoint, Touchpoint Group, or Host Group

View the Audit Trail for a Touchpoint, Touchpoint Group, or Host Group

With read permissions on a configuration object, you can view the associated audit trail. Viewing the audit trail for configuration objects requires access rights that include Environment User and View Configuration Browser.

The Touchpoint, Touchpoint Group, and Host Group audit trails monitor the following actions:

• Touchpoint is created
• Agent is assigned to Touchpoint
• Touchpoint group is created
• Touchpoint is added to a group
• Touchpoint group is renamed
• Host Group is created

Follow these steps:

1. Click the Configuration tab.
2. On the Configuration Browser palette, expand the Domain node. Then, expand the Environment node that contains the target touchpoint, touchpoint group, or host group.
3. Expand the appropriate node (All Touchpoints, All Touchpoint Groups, or All Host Groups), and select the target touchpoint, touchpoint group, or host group.
4. In the Contents pane, click the Audit trails tab.

   The Audit Trails tab displays the following information for all records:

   • Object Name
   • Last Updated
   • Username
   • Action Type
   • Description
5. (Optional) To sort the audit trails by a specific column, select Sort Ascending or Sort Descending from the target column drop-down list.

   For example, to audit a specific user, select a sort option from the Username column drop-down list, and then scroll to the appropriate record.

6. (Optional) To change the number of records that the product displays on a page, select a value from the Rows On Each Page drop-down list.
7. Examine the records in the audit trail.

   If the audit records comprise multiple pages, use the toolbar navigation buttons to display the first page, previous page, next page, or last page.