Welcome

Welcome to CA Process Automation Release 04.2.00. CA Process Automation is designed to speed the delivery of IT services while helping to remove manual errors. By defining, automating, and orchestrating processes across organizational silos that use disparate systems, CA Process Automation helps improve your productivity while also enforcing standards.

CA Process Automation lets you automate IT processes across multiple organizations and systems, reduce the service delivery time, and enforce standards and compliance policies across departments.

CA Process Automation helps you automate IT processes to:

Reduce operational expenses
Increase staff productivity
Speed IT service delivery
Improve service quality
Enforce your compliance polices

This document contains information about new features, enhancements, resolved issues, known issues, and installation in this release, and tells how to contact CA Technical Support.