Managing the Infrastructure › Enable Tenants

Enable Tenants

You can enable a tenant that you previously disabled. For example, you can enable a tenant if you are a managed service provider (MSP) and you want to restart active monitoring of the tenant infrastructure.

Note: Log in as the administrator to perform this task.

You enable tenants in CA Performance Center. After you enable a tenant, do the following actions:

1. Synchronize the activation with Data Aggregator, or wait for the automatic synchronization to occur.

   Note: For more information about enabling tenants, see the CA Performance Center Administrator Guide.

   The following results occur:

   • Data Aggregator becomes aware that a tenant has been enabled.
   • Discovery profiles that are associated with the enabled tenant are validated. The discovery profiles display their current state.
   • An audit event is generated on the Data Aggregator device for the tenant.
2. Manually restart all Data Collector hosts that are associated with the tenant.

   The following results occur:

   • Polling is restarted for any devices and components that are being monitored on behalf of the enabled tenant.
   • Discovery profiles that are associated with the enabled tenant can be run.

More information:

Disable Tenants

Troubleshooting: Discovery Does Not Start