Managing the Infrastructure › Tenant Deletions

Tenant Deletions

You can delete tenants. For example, you can delete a tenant if you are a managed service provider (MSP) and a tenant is no longer your customer. Deleting a tenant deletes all devices, device components, IP domains, SNMP profiles, and discovery profiles that you associated with it.

Note: You cannot delete the Default Tenant.

You delete tenants in CA Performance Center. After you delete a tenant, manually synchronize the deletion with Data Aggregator, or wait for the automatic synchronization to occur.

Note: For more information about deleting and synchronizing tenants, see the CA Performance Center Administrator Guide.

Once Data Aggregator is aware that a tenant has been deleted, the following events occur:

• All devices, device components, IP domains, SNMP profiles, and discovery profiles that are associated with the deleted tenant are deleted.
• Polling on the deleted devices and device components is stopped.
• Historical data on the deleted devices and device components is no longer accessible.
• An audit event is generated on the Data Aggregator device for each deleted tenant.
• All threshold events on the deleted device and its deleted components are removed.

Note: You can delete a tenant when Data Collector is down. An error message displays in the Data Collector installation directory/apache-karaf-2.3.0/shutdown.log file when Data Collector comes back up and then Data Collector shuts down immediately.