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Upgrading from a Previous Release

CA OM Web Viewer Version 12.0 does not support a direct upgrade from a previous version. However, most of the configurations that were done can be migrated, using the Web Viewer 11.5 Database Export tool in the current version. The tool processes select configuration settings from an r11.0 or r11.5 database. The tool exports the settings to (three) XML files that can be then uploaded into the Version 12.0 administration database through the import feature in Version 12.0.

Important! The CA OM Web Viewer Version 12.0 installation does not replace, or otherwise impact, an existing r11.5 product installation. This includes the database upgrade procedure. The database upgrade does not alter the existing r11.5 database, but, only exports (copies) the r11.5 administrative configuration to a format that can then be imported into the Version 12.0 database.

This section contains the following topics:

Supported Configuration Settings

Export the Database

Import the Database

Additional Tasks