Managing Servers › REST Sample Mobile User Interface › Deploy the REST Mobile Sample User Interface › View the REST Mobile Sample Interface to Manage Incidents

View the REST Mobile Sample Interface to Manage Incidents

The Service Desk Analyst views the REST mobile sample interface on their mobile device to manage Incidents in the queue. For example, the Service Desk Analyst opens Incident 30 to log an internal-only comment.

Follow these steps:

1. Open the following URL on your mobile device:

   http://hostname:REST-Tomcat-port/mobiledemo/login.html
   

   The sample REST mobile interface login page appears.

2. Log in to CA SDM using your credentials.

   The REST mobile analyst home page appears.

3. Select Assigned Incidents.
4. Select an Incident, such as Incident 30.
5. Select Create Activity on the detail page.
6. Select Log Comment from the drop-down list.
7. Select Yes from the Internal option.
8. Enter a comment and select Save.

You have now successfully deployed the REST Mobile Sample UI so that Incidents can be managed in the queue.