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Deploy the REST Mobile Sample User Interface

The REST mobile sample user interface lets a Service Desk Analyst manage Incidents on mobile devices. The System Administrator wants to enable REST Web Services and test the sample mobile user interface. The System Administrator enables REST Web Services during product configuration and copies files on the CA SDM computer to enable the REST mobile sample user interface. The Service Desk Analyst uses the mobile interface to manage Incidents that end users open in CA SDM.

The following diagram explains how a System Administrator enables REST Web Services and so that a Service Desk Analyst can manage Incidents in the queue:

Shows how to enable REST Web Services.

  1. Configure REST Web Services.
  2. Enable the REST Mobile Sample User Interface.
  3. View the Sample Interface to Manage Incidents.