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A tenant hierarchy is a structured tenant group that is system-created or modified when you assign a parent tenant to a tenant. The tenant becomes a subtenant of the parent and higher tenants (if any) in that hierarchy.
Note: The service provider can create multiple unrelated hierarchies, or none. Even in a system with tenant hierarchies, you can define standalone tenants.
A subtenant typically represents a subdivision within its supertenants. A subtenant can have its own business rules and data, and supertenant data is "pushed" to the subtenant automatically on a read-only basis.
CA SDM supports a tenant hierarchy of unlimited depth. However, the service provider can specify a limit on the total number of tenants and the depth of tenant hierarchies (default is four levels). The service provider also determines whether individual tenants can have subtenants.
Note: The service provider can participate in tenant hierarchies, but this is not required. The service provider cannot have a parent tenant.
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