Controlling System Behavior › Macros

Macros

Macros are small scripts that define either conditions or actions. When Events or Behaviors execute, they can execute one or more Action macros. Before macros are executed, you can use a conditional macro to determine which set of Action macros to execute.

You can use macros in the following areas:

• Events
• Issue or Change Behavior templates
• Activity Notifications

The product includes several macros. Users can create additional types.

Note: Customers cannot add Action or Condition macros but can create simple conditionals with site-defined conditions. Site-defined conditions are noncomplex macros that can be created from GUI dialogs; they are not replacements for condition-type macros.

For each macro, you specify the object type that you want the macro to use. If you create a site-defined conditional to verify a Requests values, you set the type to Request. When you select macros for Events and Behaviors, CA SDM only displays macros with a type matching the type on the Event or Behavior.