Managing Knowledge › Access Export/Import › View Export/Import Templates › Create an Export/Import Template › Show Export Fields

Show Export Fields

To show the export fields, create a Knowledge Export/Import Template (KEIT).

The Export Fields tab appears and contains the following fields:

Available

Displays Knowledge Document fields that are available for export.

Note: If you want to preserve status of the documents, such as Draft, for the export and import process, add STATUS_ID to the Exported column.

Exported

Specifies document fields to export.

Export Attachments

Exports Knowledge Document file attachments.

You can use the arrows in the Select Document Attributes section to add document attributes export.

Note: If you edit the export/import template using Firefox, the list size does not change after you use the arrows in the first edit. Close and reopen the template in edit mode, and using the arrows again causes changes to the list size. This behavior does not occur when you use Internet Explorer.

Important! Exported fields in the KEIT have a higher priority than when the fields are selected as defaults in the Import Settings tab. If you select a default export field in the Import Settings tab, it is not processed as the default field.