Administering Knowledge Management › Knowledge Document Control › Comment Types › Create a Comment Type

Create a Comment Type

You can define the comment types that appear in various list views within the end user interface on the Create New Comment Type page.

Note: If multi-tenancy is installed, select the appropriate tenant from the drop-down list. The public (shared) option creates the object for all tenants.

To create a comment type

1. On the Administration tab, select Knowledge, Documents, Comment Types.

   The Comment Type List page appears.

2. Click Create New.

   The Create New Comment Type page appears.

3. Complete the fields as appropriate. The following fields require explanation:

   Time to Complete (Days)

   Defines the number of days by which the user must follow up on this type of comment.

   Show in User View

   Displays the comment in various list views within the user interface.

   Follow-up Required

   Specifies if the user is required to respond to this type of comment.

   Click Save.

   The new comment type appears on the Comment Types List page.