Managing Configuration Items › Configuration Audit and Control Facility (CACF) › Change Verification Best Practices › Multi-Tenancy Considerations

Multi-Tenancy Considerations

Consider the following information when using CACF in a multi-tenancy environment:

• Managed attributes, verification policies, Change Orders, and change specifications are tenanted.
• Tenants up their hierarchy can view all CACF objects.

  For example, if a tenant creates a managed attribute, this action may block a tenant in the hierarchy from creating a duplicate managed attribute. The hierarchy requires unique policy sequence numbers.

• To determine the policy that manages a change to an attribute, consider only policies from the tenant hierarchy of the object (CI).
• A subtenant can create a policy that overrides the supertenant by assigning a lower sequence number to their local policy.
• CACF only considers policies at the tenant level and its parents in the hierarchy.
• CACF does not consider the tenant of that contact that performs the change.

  Note: Verification policies are specific to your system and do not vary by user or role.