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An automated task is a collection of steps that define an automated process that the analyst or end user follows. Automated task steps are routines written in VBScript or JavaScript that carry out specific actions on the analyst or end-user computer. You can create new automated tasks and task steps using the Automated Task Editor. Common routines include gathering telemetry information, diagnosing problems, and implementing resolutions.
When you execute an automated task, the log updates. This log is both linked and accessed from the assistance session log. Entries in the automated task log consist of a number of timestamped text entries. The entries are created by calling Functions.LogMessage() or WScript.Echo().
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