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Assign an Access Level to a Role

You can assign Support Automation access levels to existing CA SDM roles in your environment.

To assign an access level to a role

  1. Select Security and Role Management, Role Management, Role List from the Administration tab.

    The Role List page appears.

  2. Click the role that you want to assign the access level, such as Administrator.

    The Role Detail page appears.

  3. Click Edit.

    The Update Role page appears.

  4. On the Authorization tab, select the access level you created from the SA Access drop-down list, and click Save.

    The Role Detail page appears. Verify the Support Automation access is assigned to the role.

More information:

Role Records

How to Configure Support Automation Role Permissions