Implementing Policy › Security › CA EEM and CA Workflow User Base Configurations › CA EEM as LDAP Configuration

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CA EEM as LDAP Configuration

When CA EEM is configured to use MDB rather than an external directory to store user information, CA EEM exposes the user directory using an LDAP interface. If your site does not use an external LDAP server, you can still get the advantages of external LDAP configuration by configuring CA SDM to use CA EEM as an LDAP source. This configuration can be useful if your site does not use an LDAP server but you want to consolidate user management in CA EEM. Other CA products also use CA EEM, which can greatly simplify user management.

CA Service Desk writes contact data to the SD contact tables, which are synchronized with the CA EEM LDAP interface.

Note: This configuration is applicable only when CA EEM is configured to use the MDB. If CA EEM is configured to an external LDAP server, configure CA SDM to point to the same LDAP server, not CA EEM.