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The impact of multi-tenancy on your knowledge environment depends on the tenant restrictions that are placed on users:
Substitutes the tenant's logo for the default, if the role is restricted to a single tenant.
Allows administrators view both public and tenant-specific data. List pages for these objects automatically include a Public column specifying whether or not the list row is public.
When searching for knowledge, the filter contains a Public Data drop-down list with selections of Include (default), Exclude, and Only.
Note: Objects such as approval process templates, categories, documents, files and forums are tenant optional.
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