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Identify the Change Order States

The Configuration Administrator identifies the Change Order states for when change verification is in effect for the CI after a change executes. Change states help you determine specific conditions, such as if you can edit change specifications in a particular state. For example, you want to review the RFC change state for Change Orders that request updates to CIs.

Follow these steps:

  1. On the Administration tab, click CA CMDB, Configuration Control, Managed Change States.
  2. Click RFC to view the change state details or create a Change Order state that has not been already defined.

    Note: By default, the RFC Change Order state lets you only edit change specifications. The Implementation in progress state does not let you edit change specifications. The Verification in progress state enables change verification and displays override buttons for the Change Manager or other authorized user.

  3. Specify the CACF options and behavior for when a Change Order enters this state.
  4. Click Save.