Troubleshooting Performance Problems › Identifying Performance Problems in CA SDM › Use the CA Diagnostic Report Tool › Windows Report

Windows Report

The following list describes the Windows report files that are created and included in the CAZ\tar file package.

Ca.olf

Specifies the CA licensing information from ca_lic directory.

Lic98.log

Specifies the log file that is related to CA licensing from ca_lic directory.

Lic98version.log

Specifies the log file that is related to CA licensing from ca_lic directory.

Licdebug.log log

Specifies the file that is related to CA licensing from ca_lic directory.

Drwatsoninfo.txt

Specifies the Dr Watson configuration of the computer.

<host name>_env.txt

Specifies the environment variables that are set on the computer.

<host name>_slstat.txt

Specifies the output of slstat command.

<host name>_pdm_status.txt

Specifies the output of slstat command.

<host name>_dir_listing.txt

Specifies the Service Desk install directory listing.

<host name>_pslist.txt

Specifies the process listing when the pslist Microsoft tool is installed.

<host name>_MSINFO32.NFO

Specifies the MSINFO output gathering system information.

<host name>_SYSTEMINFO.TXT

Specifies the system information.

<host name>_appevents.csv

Specifies the application event logs created in the past seven days.

<host name>_sysevents.csv

Specifies the application event logs created in the past seven days.

<host name>_hostinfo.txt

Specifies the computer information.

<host name>_prodinstallinfo.txt

Specifies CA products installation information.

<host name>_caprod_registry.txt

Specifies the Registry information of installed CA products.

<host name>_softfeatures.txt

Specifies the list of software features that are installed for Service Desk.

<host name>_ipconfig.txt

Specifies the IP configuration information.

<host name>_supp_diag.log

Specifies the log created for running the supp_diag tool.