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Exclude Ambiguity for a CI

You can update the exclude ambiguity option for a CI from the web interface.

To exclude ambiguity for a CI

  1. Select the CI that you want to remove from ambiguity management from the Ambiguous CI List page.

    The Configuration Item Detail page appears.

  2. Click Edit.

    The Update Configuration Item page appears.

  3. Select the Exclude Ambiguity check box on the Reconciliation tab, and click Save.

    The CI is excluded from the ambiguity index calculation and other ambiguity management features.