In a distributed deployment, each Harvester is installed on a separate server. To upgrade a Harvester on a dedicated Windows server or virtual machine, complete the steps in this topic. These steps apply to a two-tier or three-tier distributed deployment.
- Verify that the server is upgrade-ready as described in Verify That the Windows Servers Are Prepared.
- Log in to the NFA console server as a user who is a member of the Administrators group.
- Stop the pump service on the NFA console server:
- Click Start, Programs, Administrative Tools, Services.
- Right-click the NetQoS Reporter/Analyzer Pump service.
- Select Stop in the right-click menu.
The service stops.
- Log in to the Harvester server as a user who is a member of the Administrators group.
- Start the upgrade: Double-click the NFHarvesterSetup9.3.0.exe file in Windows Explorer on the Harvester server. If you do not have this file, download it.
The language screen opens.
- Verify that the appropriate language is selected, then click OK.
The Prior Installation Detected message opens.
- Review the message and click OK.
The Welcome screen opens.
- Click Next.
The License Agreement screen opens.
- Review and accept the license agreement:
- Read the license agreement and scroll down.
- If you want to continue, click the option to accept the license agreement. This option is activated when you scroll to the bottom.
- Click Next.
Prerequisite tests look for problems and may cause an error message to open.
- If the Pre-requisite Check Warning message opens, review it, correct or note any non-critical problems, then click OK.
The Choose Install Folder screen opens and displays the original root installation path as the default setting.
- Verify that the specified installation directory is correct, then click Next.
Important: If you do not use the original installation path, the upgraded software will not run properly.
If the program does not find certain expected directories in the installation path, an error message opens and the upgrade stops. This problem does not occur when the previous software installation is fully functional.
The Pre-Installation Summary screen opens.
- Review the pre-installation information, then click Install.
The Installing Harvester screen opens. When the upgrade is complete, the Install Complete screen opens and reports any errors that occurred.
- (Optional) If errors occurred, see the following logs for details:
- General installation log: <install_path>\Harvester_Install_<timestamp>.log.
- Upgrade migration log: <install_path>\migrator.log
- Exit from the upgrade program:
- Select one of the restart options:
- Yes, restart my system: Restart the system as soon as you click Done.
- No, I will restart my system myself: Defer the restart to be performed manually.
- Click Done.
The upgrade program closes. If you selected the option to restart now, the system restarts and the upgrade is finalized.
- (Optional) Verify that the following conditions are met:
- Harvester services are running.
- Harvester is receiving data.
- The revision history shows that the component is upgraded to the correct version. To display the revision history, complete the following substeps:
- Start MySQL by entering the following command in a Command Prompt window: mysql
- Display the revision history by entering the following command:
select * from revision_history
