Install the Software › Upgrade a Stand-Alone Server

Upgrade a Stand-Alone Server

A stand-alone deployment consists of a single server that hosts all of the components: the Harvester and the NFA console. Complete the steps in this topic to upgrade the Harvester and NFA console on a single Windows server or virtual machine.

Note: The program checks for server problems at various points during the installation or upgrade. If a problem is found, an error message opens. A critical problem causes the program to exit. A warning message opens for non-critical problems, which you can correct at any time. The pre-requisite checks look for general indicators that problems exist: They do not warn you about all problems. You are responsible for preparing the server properly and for completing all required post-installation steps.

Follow these steps to complete the Harvester phase:

1. Verify that the server is upgrade-ready as described in Verify That the Windows Servers Are Prepared.
2. Log in to the server as a user who is a member of the Administrators group.
3. Stop the pump service on the NFA console server:
   1. Click Start, Programs, Administrative Tools, Services.
   2. Right-click the NetQoS Reporter/Analyzer Pump service.
   3. Select Stop in the right-click menu.

      The service stops.

4. Log in to the Harvester server as a user who is a member of the Administrators group.
5. Start the Harvester phase of the upgrade: Double-click the NFHarvesterSetup9.3.0.exe file. If you do not have this file, download it to the server.

   The language selection screen opens.

6. Verify that the appropriate language is selected, then click OK.

   The Welcome screen opens.

7. Click Next.

   The CA NFA Harvester License Agreement screen opens.

8. Review and accept the license agreement:
   1. Read the license agreement and scroll down.
   2. If you want to continue, click the option to accept the license agreement. This option is activated when you scroll to the bottom.
   3. Click Next.

      Prerequisite tests look for problems and may cause an error message to open.

9. If the Pre-requisite Check Warning message opens, review it, correct or note any non-critical problems, then click OK.

   The Upgrading Existing Installation message opens and the Choose Install Folder screen opens. This screen displays the original root installation path as the default setting.

10. Verify that the specified installation directory is correct, then click Next.

    Important: If you do not use the original installation path, the upgraded software will not run properly.

    If the program does not find certain expected directories in the installation path, an error message opens and the upgrade stops. This problem does not occur when the previous software installation is fully functional.

    The Pre-Installation Summary screen opens.

11. Review the pre-installation information, then click Install.

    The Installing Harvester screen opens. When the Harvester upgrade is complete, the Install Complete screen opens and reports any errors that occurred.

12. (Optional) If errors occurred during the upgrade, see the following logs for details:
    • General installation log: <install_path>\Harvester_Install_<timestamp>.log (where <timestamp> is the time that the log was created)
    • Upgrade migration log: <install_path>\migrator.log
13. Click Done in the Install Complete screen.

    The Harvester upgrade program closes.

Follow these steps to complete the NFA console phase:

1. Start the NFA console upgrade software: Double-click the RAConsoleSetup9.3.0.exe file in Windows Explorer. If you do not have this file, download it to the server.

   The program starts and the language selection screen opens.

2. Verify that the appropriate language is selected, then click OK.

   The Welcome screen opens.

3. Click Next.

   The NFA Console License Agreement screen opens.

4. Review and accept the license agreements:
   1. Read the NFA console license agreement and scroll down.
   2. If you want to continue, click the option to accept the license agreement This option is activated when you scroll to the bottom.
   3. Click Next.

      The Third-Party License Agreement screen opens.

   4. Read the third-party license agreement and scroll down.
   5. If you want to continue, click the option to accept the third-party license agreement. This option is activated when you scroll to the bottom.
   6. Click Next.
5. If the Pre-requisite Check Warning message opens, review it, correct or note any non-critical problems, then click OK.

   The Singlebox Confirmation message opens and asks you to confirm that you want a stand-alone deployment.

6. Review the information and click OK.

   The Pre-Installation Summary screen opens.

7. Review the pre-installation information, then click Install.

   The Installing NFA screen opens. When the NFA console upgrade is complete, the Install Complete screen opens.

8. Exit from the upgrade program:
   1. Select one of the restart options:
      • Yes, restart my system: Restart the system as soon as you click Done.
      • No, I will restart my system myself: Defer the restart to be performed manually.
   2. Click Done.

      The upgrade program closes. If you selected the option to restart now, the system restarts and the upgrade is finalized.

9. (Optional) Check the revision history to verify that the software is upgraded to the correct version:
   1. Open a Command Prompt window.
   2. Start MySQL by entering the following command:

      mysql
      

   3. Display the revision history by entering the following command:

      select * from revision_history
      

Next: Complete the post-upgrade tasks.

Note: If you interrupt and restart the upgrade, the upgrade resumes from your most recently saved change.