Installation and Upgrade › Installation and Upgrade Prerequisites › Back Up the Databases and Restart the Services

Back Up the Databases and Restart the Services

Before you upgrade, back up the databases and files that are listed in the following table.

Important:

• Run backups concurrently. If you restore data from backups that have different timestamps, problems can result. Ensure that your backed-up data files are timestamped with the same hour.
• Store backups to a remote location to guard against the possibility of a hardware or operating system failure on the main server. For example, back up the databases to an administrative share or mapped network drive.

Follow these steps:

1. Log in as a user who has administrator privileges for the product.
2. Connect to the server:
   1. Open a Remote Desktop session.
   2. Initiate a Terminal Services or VNC session to the installation server.
3. Copy each target directory and file to a remote location.
4. Restart the services.