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Installation and Upgrade › Installation and Upgrade Prerequisites › Stop the Services

Stop the Services

To prepare for backing up the database, stop the services on the installation server for CA Anomaly Detector.

Follow these steps:

  1. Log in as a user who has administrator privileges for the product.
  2. Open the Services window: Click Start, Control Panel, Administrative Tools, Services.
  3. If CA Anomaly Detector is installed on the CA Network Flow Analysis stand-alone server, stop the CA NFA Harvester service and wait 15 minutes.

    Data file processing completes.

  4. Stop the remaining services, as listed in the following table.

Service

Stand-Alone NFA with AD

NFA Console with AD

Anomaly Detector (not co-installed)

CA NFA Collection and Poller Webservices

Yes

 

 

CA NFA Data Retention

Yes

 

 

CA NFA DNS/SNMP Proxies

Yes

 

 

CA NFA File Server

Yes

Yes (3-tier)

 

CA NFA Harvester

Yes

 

 

CA NFA Host Resolver Service

Yes (if AD is co-installed)

Yes (if AD is co-installed)

Yes

CA NFA Hunter Tracker Service

Yes (if AD is co-installed)

Yes (if AD is co-installed)

Yes

CA NFA Poller

Yes

 

 

CA NFA Reaper

Yes

 

 

CA NFA RibSource

Yes

Yes

Yes

NetQoS MySql

Yes

Yes

Yes

NetQoS NQMySql

Yes

 

 

NetQoS Reporter Manager Service

Yes

Yes

 

NetQoS Reporter/Analyzer General Services

Yes

Yes

 

NetQoS Reporter/Analyzer Pump Service

Yes

Yes

 

NetQoS Reporter/Analyzer Query Services

Yes

Yes

 

NetQoS Reporter/Analyzer Watchdog

Yes

Yes

 

NetQoS ReporterAnalyzer Report Service

Yes

Yes

 
  1. If CA Anomaly Detector is installed on the CA Network Flow Analysis stand-alone server or NFA console server, check the following directory:

    <install_path>\Netflow\datafiles\HarvesterWork

    When the HarvesterWork directory is empty, you can back up the database.

    The services are restarted automatically during the upgrade process.

For more information about the services and databases, see the following topics: