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1.1 Primary Areas of Application


The CA MICS System Reliability Analyzer provides data and
reporting capabilities that help you manage MVS, VSE, or VM
systems:

    o Performance Management--The System Reliability Analyzer
      maintains a data base that provides information you can
      use to determine cause-and-effect relationships between
      failures and response time.

    o Service Levels--The System Reliability Analyzer reports
      help you establish service level objectives and make
      any changes needed to meet those objectives.  The
      System Reliability Analyzer reports that show current
      resource performance help you decide how realistic your
      goals are, investigate possible causes when goals are
      missed (e.g., failure of a critical resource), and
      report the causes of missed objectives to the affected
      management area.

    o Capacity Planning--The System Reliability Analyzer
      helps you determine which devices require redundant
      capacity to meet IS requirements, and therefore justify
      the purchase of additional equipment based on the extra
      costs incurred when service levels are not met due to
      lost hardware.

    o System Reliability Reporting--The System Reliability
      Analyzer helps you monitor reliability in the
      following areas:

        - Channels
        - DASD
        - Magnetic tape
        - Processors
        - Storage
        - Incident tracking
        - System software
        - User software
        - Teleprocessing
        - Unit record devices

      Users can group and summarize information directly from
      the data base to create useful management reporting
      measures.  They can use standard reports that are
      distributed with the system, or they can use online
      facilities to easily create custom reports.  Additional
      tools allow you to resummarize data when the summarized
      data does not directly address reporting needs.