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1. OVERVIEW


In today's computer installations, the systematic planning,
monitoring, control, and evaluation of system hardware and
software reliability has become increasingly important.  The
CA MICS Resource Management System Reliability Analyzer
Option provides a unified and easily understood approach to
tracking operational problems and performing in depth
analysis of hardware and software problems by processing raw
data from the Error Recording Data Set (ERDS) about hardware
failures, including those that recover and software abnormal
terminations (abends).  It also provides a set of management
and operational reports that you can use as is or tailor to
your organization's needs and offers online data analysis
through retrieval and reporting functions.

The System Reliability Analyzer Option is part of the CA MICS
IS Management Support System.  CA MICS is a comprehensive,
flexible application system that applies standard management
practices to the IS organization.  It provides integrated
applications analogous to the integrated financial
applications that are indispensable to corporate financial
management.

CA MICS is comprised of Data Integration Applications (one of
which is the System Reliability Analyzer Option), Management
Support Applications, Field Developed Applications, and
application extensions.  Simply put, Data Integration
Applications validate, interpret, consolidate, and format
data from diverse sources and locations and store the
subsequent information in the CA MICS database. Management
Support Applications process the information in the CA MICS
database in support of IS application areas such as capacity
planning, accounting and chargeback, performance management
and system reliability analysis.

One of the major strengths of CA MICS is its ability to
integrate data from diverse sources into a single CA MICS
database.  Since the data processed by the System Reliability
Analyzer Option is stored in a unified CA MICS database, you
can combine System Reliability Analyzer Option data with any
other data that CA MICS stores. For example, ERDS information
is processed and formatted so that it can be easily combined
with other data in the CA MICS database. The encoded values
in the input data are interpreted so that information is
immediately usable in a logical form, without requiring
further conversion and/or translation.

The System Reliability Analyzer Option includes usage
guidelines for applying System Reliability Analyzer Option
information, a wide range of standard exits that allow you to
tailor the analyzer to your specific needs, and a data
dictionary that describes the information stored by the
System Reliability Analyzer Option and how it was derived.

The following benefits can be realized by using the CA MICS
System Reliability Analyzer Option:

    o Eases the resolution of operating system, program
      product, and application system failures, which produce
      costly software outages.

    o Gives the user the vehicle for quantification of impact
      of temporary and permanent errors occurring on
      processors, channels, devices, and media.  This
      information can be used to isolate hardware "problem
      areas" that continually cause decreases in throughput.

    o Assists in problem determination of device failures by
      examining the available device sense information.

    o Provides an integrated database for use in:

        - Day-to-day operations reporting

        - Periodic and ad hoc MIS reporting

        - Trending


This section contains the following topics:

1.1 Primary Areas of Application

1.2 Reporting and Inquiry Facilities

1.3 Technical Information