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4.2 Exception Processing


Exception reporting provides management and technical
personnel with a means to identify specific problems or
problem areas, organize and report the problems in terms of
their severity, integrate the problem reporting for all CA
MICS products, and associate the problems with their
respective management areas.

Figure 4-1 depicts the inputs, operational flow, and outputs
related to this daily process.

                        +-----------+
                        |           |
                        | Database  |
                        |           |
                        +-----------+
                              |
                              |
                        +-----------+
                        |   User-   |
                        |  Defined  |
                        | Exception |
                        |  Analyzer |
                        +-----------+
                              |
                        +-----------+
                        | Database  |
                        | Exception |
                        |   File    |
                        +-----------+
                              |
                  +-----------------------+
                  |                       |
            +-----------+           +-----------+
            | Standard  |           | MICF      |
            | Exception |           | Exception |
            | Reports   |           | Reports   |
            +-----------+           +-----------+


  Figure 4-1. Exception Reporting Operational Flow


Each day, the updated database files are processed to detect
the defined exception conditions.  The exception analyzer
performs this task by using test routines to identify the
exceptions.  Each test routine requires user-defined values
to tailor the exception test to the installation
requirements.  The result of this processing is the Database
Exception File, from which the standard and MICF reports are
produced.