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SNT00141

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| S N T 0 0 1 4 1 |
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TEXT:        MISMATCH OCCURRED MATCHING NSP AND NSS FILES.
             OBS ON NSS FILE HAD NO MATCH ON NSP FILE DURING
             MERGE.  NUMBER OF MISMATCHES:  %NUMBER
             or
             MISMATCH OCCURRED MATCHING NSP AND NSS FILES.
             OBS ON NSP FILE HAD NO MATCH ON NSS FILE DURING
             MERGE.  NUMBER OF MISMATCHES:  %NUMBER


TYPE:        Information

REASON:      The NSP and NSS files must be matched (MERGEd)
             in order to pass critical variables from the NSP
             into the NSS file.

             This message indicates that there was no match
             for one or more observations.  The message is
             printed only once at the end of the DATA step,
             and prints out the total number of mismatches.

             A mismatch will occur in either of two cases:

             1.  An observation is found for an application
                 but there is no corresponding observation
                 for a terminal associated with that
                 application.

             2.  An observation is found for a terminal, but
                 there is no corresponding observation for an
                 application associated with that terminal.

             The first case occurs when the CA NetSpy
             monitors an application during an interval in
             which no terminal is logged on to the
             application.  The second case occurs when a
             terminal is logged on (through a multiple
             session manager application) to an application
             that CA NetSpy is not monitoring.

ACTION:      No action is needed in the first case discussed
             above.  In the second case, one should activate
             CA NetSpy monitoring of the application that is
             being accessed through the multiple session
             manager in order to retain observations for
             terminal sessions with that application.

REFERENCES:  None