3. REPORTS › 3.1 Management Objective Reports › 3.1.3 Monthly IMS Management Objective Reports › 3.1.3.3 Monthly IMS Service Report – Medium Activity

3.1.3.3 Monthly IMS Service Report – Medium Activity

This report quantifies the IMS service for medium activity
provided on a zone basis by month for each computing system.

The management objective to be tracked in evaluating the
speed and consistency of medium IMS activity is a percentage
of the number of medium IMS interactions that were satisfied
within a specified number of seconds.

Figure 3-12 illustrates the Monthly IMS Service report for
Medium Activity based on a management objective of satisfying
90% of all medium IMS interactions within 15 seconds.

The following user options apply to this report:

Medium Response Objective:  The percentage of medium IMS
responses that were satisfied within a specified number of
seconds to reflect the installation's response objective for
medium IMS activity (e.g., 90% within 15 seconds).

    _IMSPMR and _IMSSMR define the percentage target, and
         second threshold, respectively, (e.g., 90% within 15
         seconds), for medium IMS response time, used in
         daily, weekly, and monthly reports.

    MACRO _IMSPMR  90   %
    MACRO _IMSSMR  15   %

A full description of the user options is provided in section
3.1.4.1, Report Options.

Figure 3-12 quantifies the service provided by horizontally
representing zone within month and vertically charting the
percentage of medium IMS interactions satisfied within the
specified number of seconds, as identified in the title.

The management objective for medium IMS service is shown by a
dashed horizontal reference line printed across the chart.
In Figure 3-12 the reference line is shown at the 90% level
of the vertical axis.  Any zone for which the charted bar
falls below this reference line signals that the medium IMS
service objective was missed for that zone in the month.

                                                        CA MICS IMS DEVELOPMENT UNIT M0804AZ                                    1
                                                CA MICS IS Management Support System          14:41 Wednesday, September 10, yyyy
                                                 MONTHLY IMS MANAGEMENT OBJECTIVES

                                 IMS SERVICE FOR MEDIUM ACTIVITY OF   90  % WITHIN   15    SECONDS

-------------------------------------------- SYSTEM=IMSA IMS System Identification=IMSA -----------------------------------------

                                            PERCENT Sum

                                            100 +       *****       *****
                                                |       *****       *****
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                                                |       *****       *****
                                                |       *****       *****
                                             90 +-------*****-------*****---------------
                                                |       *****       *****
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                                             80 +       *****       *****
                                                |       *****       *****
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                                                |       *****       *****
                                             70 +       *****       *****
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                                                |       *****       *****
                                             60 +       *****       *****
                                                |       *****       *****
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                                                |       *****       *****
                                             50 +       *****       *****
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                                             40 +       *****       *****
                                                |       *****       *****
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                                             30 +       *****       *****
                                                |       *****       *****
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                                                |       *****       *****
                                                |       *****       *****
                                                ----------------------------------------
                                                          1           2          ZONE

                                                        |---- yy/mm ----|        YRMONTH

 Figure 3-12.  Monthly IMS Service Report - Medium Activity