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If you have only one SOAP client and only one instance of CA Service Desk, CA Service Desk information can be configured within the SOAP client. However, if you want to route CA JARS requests to a CA Service Desk other than the one indicated in the SOAP client, you must provide some definitions in a data set that is allocated to the CAISDPRM DDNAME.
The definitions are coded as keyword=value pairs. Keywords are placed in column 1 in the file and are followed by an equal sign (=) and value. Comments have an asterisk (*) in column 1. All characters after the first blank character on a line are also considered to be comments. All character fields are case-sensitive, including the keywords themselves. For example, the UID= keyword is valid, while a keyword of uid= is invalid and will be ignored.
The following keywords are supported:
This tells CA JARS what priority to assign to requests. Valid values range from 1 to 5. The default value is 3.
This is the web address of the CA Service Desk web service for the instance of CA Service Desk where you want to route the request. The default is the value of SD_URL in the SOAP client settings.
This is an alternate user ID (from the default in the SOAP client) that is used to access the CA Service Desk on the target machine. The default is the value of SD_UID in the SOAP client settings.
Note: This will not be the value of the user ID in the request that is opened.
This is the password for the alternate user ID above. It is required if an alternate user ID is used. There is no default value. If SD_UID is being used as the user ID for the CA Service Desk, this parameter should be omitted; otherwise unpredictable results can occur.
If an invalid keyword is placed in the data set, it is ignored. There will be no error messages indicating an invalid keyword. Since one of the keywords might be a password, the parameters are not printed when they are processed.
A sample CAIDSPRM data set looks like this:
//CAISDPRM DD * * * CA Service Desk Optional Parameters * URL=servicedesk01.yourcompany.com/usd_ws/usd_ws.asmx UID=servicedesk01 PSW=psw12345 PRI=2
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