Configuration Guide › CA SiteMinder Integration › Troubleshooting › Incorrect SiteMinder Policy Server Location

Previous Topic: Missing Windows DLL

Next Topic: Incorrect Admin Name

Incorrect SiteMinder Policy Server Location

Symptom:

Incorrect SiteMinder Policy Server Location.

Solution:

An incorrect location is referenced in ra.xml the error, "Cannot connect to policy server: xxx" appears as shown in the following screen:

Follow these steps:

  1. Verify the hostname provided in ra.xml.

  2. In the ConnectionURL property, specify your SiteMinder Policy Server hostname. Use a FQN (Fully Qualified Name).