Configuration Guide › CA SiteMinder Integration › Troubleshooting › Incorrect Admin Name

Incorrect Admin Name

Symptom:

Incorrect Admin Name

Solution:

An incorrect admin is referenced in ra.xml, the error "Unknown administrator" appears as shown in the following screen:

Follow these steps:

1. Check the UserName property in ra.xml.

   

2. In the UserName property, specify the account used to communicate with CA SiteMinder. For example, use the SiteMinder account (default value).