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Missing Windows DLL

Symptom:

Missing Windows DLL (MSVCP71.dll)

We observed that after the SiteMinder connection was enabled, JBoss threw a java error complaining about a missing DLL (MSVCP71.dll).

Note: This error may not appear if JBoss is running as a service. If at all possible, test your configuration without running JBoss as a service.

Solution:

Follow these steps:

  1. Locate MSVCP71.dll on the SiteMinder Policy Server, if it is running on Windows.
  2. Copy this DLL (MSVCP71.dll) into the \Windows\system32 folder.
  3. After you place this file in the correct location, register it with the OS.
  4. From a command window, run the regsvr32 command. As long as the file is loaded you should be ok.
  5. Restart the application server.