The directories in a custom template set should contain default templates with the same name as those that were installed in the default template set. The default names are listed in Email Templates. CA IdentityMinder uses the default templates when it can find no other template with a name that matches the task or event being executed.
Optionally, you can add additional templates to one or more directories in a template set if you want an email to be generated from a particular template. To do so:
For example, if you want emails to be generated from a particular template when a CreateUserEvent is rejected, place a template named CreateUserEvent.tmpl in the rejected directory of the environment’s template set.
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