Administration Guide › Email Notifications › How to Use Email Templates › Email Templates › Template Directories › Email Templates in a Directory

Email Templates in a Directory

Each deployed template directory contains one or more email templates. When a task or event occurs for which email is enabled, CA IdentityMinder searches the appropriate template directory for a template name that is the same as the name of the task or event. If such a template cannot be found, CA IdentityMinder uses the default template in the directory. Default template names are listed in Email Templates. For example, CA IdentityMinder uses defaultEvent.tmpl in the Pending directory to inform approvers that they have a new work list item.