Unable to View or Modify CA DLP Accounts with Unicode or UTF-8 Characters in the User Console
Symptom:
I created a CA DLP account with Japanese or other non-English characters. When I try to view the account, I get an error message that starts with Not a valid IAM handle, and then contains unintelligible characters.
Solution:
The account was created in CA IdentityMinder, but it is not visible in the User Console. However, it is visible in the Provisioning Manager.To display CA DLP accounts created with non-English characters in the User Console, configure the JBoss server.xml file for UTF-8 encoding for URI.
Note: For information about configuring server.xml file for UTF-8 encoding for URI, see Change JBoss server.xml in the User Console Design Guide.
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