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Administration Guide › Workflow › Use Workflow Control - Template Method › Types of Process Templates › Escalation Approval Template Diagram › Using the Escalation Approval Template
Using the Escalation Approval Template
To use the Escalation Approval Template, import the following ZIP file when upgrading from r12.5 to 12.6.2:
12.5to12.5SPUpgradeWFScripts.zip
The ZIP file is located in the following default locations:
- Windows: C:\Program Files\CA\Identity Manager\IAM Suite\Identity Manager\tools\WorkflowScripts
- UNIX: /opt/CA/IdentityManager/IAM_Suite/Identity_Manager/tools/WorkflowScripts
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