Role-based management of entitlements involves managers and resource owners throughout the company. Individuals can interact with the product at various levels.
At the highest level, an administrator can initiate a certification to review the entitlements assigned to workers, or the entitlements included in each role. Similarly, a manager can request changes to the entitlements of workers that they manage, or of roles that they own.
These high-level business goals are called business workflows.
For example, in a certification, each entitlement under review generates a certification item. For each entitlement, CA Identity Governance assigns relevant reviewers, tracks responses, and implements any changes indicated by the reviewers.
Ultimately, items require decisions by managers and other users. For example, a resource certification requires the owner of each resource to review the users that can access the resource, and the roles that grant access to the resource.
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