CA Identity Governance Programming Guide › Customizing Business Flows › Workpoint Workflows

Workpoint Workflows

CA Identity Governance uses Workpoint process management software to conduct component tasks of a business workflow. Each item in a business workflow is associated with a Workpoint process. For each item in the business workflow CA Identity Governance creates a Workpoint job based on the corresponding process. CA Identity Governance populates the instance with parameter values specific to the workflow context.

The set of all possible items in each business workflow dictates a set of required Workpoint processes for the workflow, one process to handle each item.

Example: Items Generated by a Certification

When you initiate a certification workflow, the product generates certification items based on the data filters, optional audit cards, and other settings of the certification wizard.

A user certification includes only users with the TeamLeader role. In addition, an audit card provides suggested entitlements. Based on these settings the product generates the following items:

• Certify the TeamLeader role for the 35 users who have that role.
• Suggest new roles for four of these users who appear in the audit card.

To implement these items, CA Identity Governance creates Workpoint jobs using the following default Workpoint processes:

• The UCertURole Workpoint process certifies the link between a user and a role. CA Identity Governance creates 35 separate instances of the UCertURole process to certify that each user should have the Team Leader role.
• The USuggURole Workpoint process suggests a new role for a user. To handle the suggestion based on the audit card, CA Identity Governance creates four separate instances of the USuggURole process.

CA Identity Governance populates each job with unique parameter values that identify the user and role under review.

Each of the Workpoint jobs generates items for individual managers. For example, the manager of each user with the Team Leader role receives a review item. Similarly, the manager of each user for whom CA Identity Governance suggests a new role receives a review item.