CA Identity Manager Configuration Guide › CA CA SiteMinder® Integration › Install the Web Proxy Server Plug-in › Cannot Create a CA Identity Manager Directory or Environment

Cannot Create a CA Identity Manager Directory or Environment

Symptom:

Cannot create an CA Identity Manager directory or environment, when CA SiteMinder® integration is enabled.

Solution:

This issue can be caused by a missing entry in the registry.

Verify that the following registry setting exists on the CA SiteMinder® Policy Server machine:

• Solaris or Linux:

  Verify that the following entry exists in sm.registry:
  ImsInstalled=8.0; REG_SZ

• Windows:

  Verify that setting "ImsInstalled=8.0; REG_SZ" exists in the following location:
  HKLM\SOFTWARE\Netegrity\SiteMinder\CurrentVersion

  Note: If the registry path \Netegrity\SiteMinder\CurrentVersion does not exist, create it manually.

If you change the registry, be sure to restart the Policy Server for the changes to take effect.

Important! Before you modify the registry, perform a full system backup.